SHIPPING & POLICIES:
CHANGES/ALTERATIONS TO ORDERS, ONCE PLACED:
**Please** review your order carefully before placing. I am not always able to enact changes once the order is placed, and it requires time and effort to make changes to existing orders.
NO refunds. I often begin working on orders immediately after they are submitted. This requires time and materials, and I cannot refund once order is placed.
International Orders: No refunds or replacements for items lost in the mail or confiscated in customs. A tracking number will be issued to you along with shipping confirmation.
Packages weighing under 16 oz. are shipped via USPS First Class (domestic or international); over 16 oz. USPS Priority.
Some packages, depending on the content (perfumer's alcohol), will be shipped via UPS Ground.
This is a one-person shop -- almost everything is made-to-order, and I do everything entirely on my own.
Shipping cost for the country of destination is calculated once the order is complete, weighed, and a shipping label is generated.
Overages (if any) are always happily refunded.
Please be aware that I cannot be aware of every country's duty/tax/customs policies. Therefore, you as the buyer are responsible for your own import tax.
International orders are shipped via USPS International First Class.
Customs - Gift vs. Merchandise: I will not (ever) illegally state an item as a "gift". If it is not a gift *from me* to the recipient, it is considered merchandise. Period.
All orders are shipped to the address given, unless you provide other instructions.
No returns, replacements, or refunds on any order sent to an incorrect address unless it's my fault - or your order is returned to me by the post office.